
- Industry
- AI Hospitality Tech
- Role
- Product Designer
- Year
- 2024
- Industry
- AI Hospitality Tech
- Role
- Product Designer
- Year
- 2024
Upmarket had a name and a vision, and needed a face. I designed the logo the rest of the brand grew from: a U monogram wearing a butler's bow tie, a wordmark, an app icon and a set of ornaments for everything that came after.
Upmarket orchestrates the guest journey for hospitality businesses, so the logo needed to convey reliability and service.
The concept
The mark combines two ideas: the solidity of a sans serif and the dependability of a concierge. The letter U becomes a butler, and the bow tie makes the monogram distinctive.
The brief
The project started with only a name and a vision. The logo was the first step of the brand identity, and the design system and the guest app were built on it.
Every logo starts on paper. Of the options I sketched, one stood out: the letter U, read as a person.
The idea
I always begin by sketching several options. The strongest, and the one I found most interesting, used the counter of the U as the body of a person, dressed with a few marks that recall a bow tie.
The shape
To make it more organic, I lowered the two terminals of the U so they read as a person's shoulders, and added a subtle corner radius to make the letterform unique.
A logotype adapted to the monogram, and three color versions of the lockup.
The logotype
The logotype is set in Myriad Pro Black and adjusted with the same refinements applied to the U, so logotype and monogram work as one system. They can be used together as a lockup, or separately.
The lockups
Monogram and logotype stack into one lockup, in three versions: white on dark teal, white on cyan and teal on white.
The logo is also a source of brand assets: elements of the mark become ornaments and patterns.
In use
The logo can be used as a whole, monogram and logotype together, or as two separate parts: only the monogram, or only the logotype. On its own, the monogram is also the app icon.
The ornaments
Portions of the logo become symbolic ornaments and patterns: the bow tie on its own, or the half type, the lower half of the mark with only the curve of the U. They extend the identity to letterheads, business cards and social banners such as LinkedIn.

















